REST calls fail with "500: Internal Server Error" using webservices_rest 8.43.
search cancel

REST calls fail with "500: Internal Server Error" using webservices_rest 8.43.


Article ID: 4274


Updated On:


DX Unified Infrastructure Management (Nimsoft / UIM)


Acknowledge alarm and get alarm summary REST calls fail with  "500: Internal Server Error" with webservices_rest 8.43.



Steps to reproduce:

1. on UIM 8.4 deploy  webservices_rest 8.43 (or Deploy UIM84sp2)

2. /rest/version-info shows 8.4.3 

3. Using a rest client, create an alarm [ URL: UMPserver/rest//alarms/createAlarm | METHOD: Post XML ]

4. Call Returns: 200 OK - Alarm is created.

5. Get Alarm summary via rest call: [URL: rest/alarms/summary | Method get]

     Returns: "500: Internal Server Error"


</head><body><h1>HTTP Status 500 - java.lang.NoSuchMethodError:;)Ljava/lang/String;</h1><HR size="1" noshade="noshade"><p><b>type</b> Exception report</p><p><b>message</b> <u>java.lang.NoSuchMethodError:;)Ljava/lang/String;</u></p><p><b>description</b> <u>The server encountered an internal error that prevented it from fulfilling this request.</u></p><p><b>exception</b> <pre>javax.servlet.ServletException: java.lang.NoSuchMethodError:;)Ljava/lang/String; 


6. Aknowledge the alarm: [/alarms/{alarmid}/ack | METHOD Put]


    Returns: "500: Internal Server Error"


UIM 8.4
xwebservices_rest 8.43


This is a known issue with webservices_rest 8.43 and it has been fixed in webservices_rest 8.4.7


To fix this issue upgrade to webservices_rest 8.47 which includes the fix for this issue.

Webservices_rest 8.47 can be deployed on UIM 8.4.x and UIM 8.47




Additional Information

Download the webservices_rest version 8.47: