Inventory sync fails in Aria Suite Lifecycle with "Temporary failure in name resolution"
search cancel

Inventory sync fails in Aria Suite Lifecycle with "Temporary failure in name resolution"

book

Article ID: 427380

calendar_today

Updated On:

Products

VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

When triggering an inventory sync in Aria Suite Lifecycle (formerly LCM), the task fails. The following error is observed in the logs:

java.net.UnknownHostException: <hostname>: Temporary failure in name resolution 
at java.base/java.net.Inet6AddressImpl.lookupAllHostAddr(Native Method)

 

Environment

  • VMware Aria Suite Lifecycle 8.x

  • VMware Identity Manager (vIDM)

Cause

The Aria Suite Lifecycle appliance is unable to resolve the Fully Qualified Domain Name (FQDN) of the vIDM server due to an invalid or missing entry in the configured DNS server.

Resolution

To resolve this issue, verify and correct the DNS configuration:

  1. Log in to the Aria Suite Lifecycle appliance via SSH.

  2. Test name resolution for the vIDM server using the nslookup command: nslookup <vIDM_FQDN>

  3. If the command returns a "Temporary failure" or "NXDOMAIN" error, verify the DNS settings in /etc/resolv.conf.

  4. Work with your Network/DNS administrator to ensure a valid Forward Lookup Zone entry exists for the vIDM appliance.

  5. Once resolution is successful, retry the Inventory Sync.

 

Powered by Wolken Software