AWI Process Monitor Filter: list collapses and disappears during refresh

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

When trying to select a filter in Process Monitoring and an automatic refresh takes place at the same time, the list disappears and becomes inaccessible until the next refresh.

In the image below you can see that the arrow in front of Executable Objects is pointing down so the list should be visible, but it is not:

Reproduction:

• Go to Process Monitoring View > Filter
• Expand Object Selection in Task Type > Executable Objects so the executable Objects are visible
• wait until AWI automatically refreshes

>The Filter selection is collapsed and is not visible anymore. 

• Try to expand Object Selection in Task Type > Executable Objects again

> Visually the list seems unfolded but no Objects are visible

Cause

DE181731

Resolution

Solution:

Update to a fix version listed below or a newer version if available.

Fix version:

Component(s): AWI

Automation.Engine 24.4.4 - Available

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https://knowledge.broadcom.com/external/article?articleNumber=142615