ESXi hosts show in vCenter inventory, but don't show up in VCF Operations UI.
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ESXi hosts show in vCenter inventory, but don't show up in VCF Operations UI.

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Article ID: 427267

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Updated On:

Products

VCF Operations

Issue/Introduction

This article addresses scenarios in VMware Cloud Foundation (VCF) 9.x where ESXi hosts within a Workload Domain are functional in vCenter but do not appear in the SDDC Manager Lifecycle Management (LCM) component versions page.

  • ESXi hosts are running workloads successfully in the environment.
  • Hosts appear correctly in vCenter inventory.
  • Lifecycle Management (LCM) page for the Workload Domain displays hosts as blank or missing.

Environment

  • VMware Cloud Foundation (VCF) 9.1.x
  • SDDC Manager 9.1.0.x
  • vCenter Server 8.0.x

Cause

  • Hosts were added manually to vCenter, bypassing the standard VCF commission workflow.
  • VCF Operations license entitlement is missing or capacity is exceeded, filtering out discovered objects.
  • Stale inventory synchronization between SDDC Manager and VCF Operations.

Resolution

  1. Check Global Inventory: Navigate to Environment > Inventory > vCenter Server > Host System in the VCF Operations global search. If hosts appear here, the issue is a mapping error rather than a communication failure.
  2. Verify Licensing: Ensure VCF Operations has sufficient licensed capacity and that all host objects are fully entitled (ESXi hosts missing from UI views due to licensing).
  3. Perform Inventory Sync: Navigate to Infrastructure Operations > Configurations > Inventory Management and perform a manual sync to refresh the mapping between vCenter and VCF Operations.
  4. Validate Host Commissioning: If hosts were added manually to vCenter you will need to perform the following steps.
    1. Remove the hosts from vCenter inventory.
    2. Re-install ESXi on the hosts.
    3. Commission them properly through the VCF Operations workflow following steps found in TechDoc VCF 9.0 - Commission ESX Hosts (select appropriate version from the drop-down at top of left menu).
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Additional Information