NSX UI fails to display existing compute manager details

Products

• VMware NSX

Issue/Introduction

• The nsx user interface fails to display existing compute manager configuration details with warning:
  "A compute manager is required to deploy any of the appliance below. To add a compute manager, go to compute managers page"
• A banner appears on the appliance ui stating that a compute manager is required to deploy any appliances.
  
• Configuration data appears correctly when queried through the backend api for compute managers and transport nodes. 
  • GET https://<nsx manager>/api/v1/fabric/compute-managers 
  • GET https://<nsx manager>/api/v1/transport-nodes
• NSX managers are reporting high usage of /nonconfig partition

Environment

VMware NSX

Cause

High disk utilization prevents the nsx search service from indexing data correctly. Lack of indexing results in UI inconsistencies despite valid data existing in the database.

Resolution

• Log in to the nsx manager command line interface as admin.
• Identify and remove unnecessary files on the non-config partition to reduce disk usage.   KB 417465
• Ensure disk utilization returns to a healthy range below the critical threshold.
• Restart the search service to trigger a re-indexing of the configuration data.
  • start search resync all
• Verify that the compute manager details and transport nodes are visible in the user interface.
  
  

Additional Information

Add a Compute Manager