PSOD of ESXi Host when trying to add new disks

Products

• VMware vSphere ESXi

Issue/Introduction

ESXi host experiences a PSOD during a storage rescan

Environment

VMware ESXi 8.0.2

Cause

Seen in the vmkernel.logs on the host that had the PSOD

YYYY-MM-DDT16:00:38.887Z Wa(180) vmkwarning: cpu74:2097918)WARNING: NVMEDEV:2999 Controller cannot be disabled, status: Timeout
YYYY-MM-DDT16:00:38.887Z Wa(180) vmkwarning: cpu74:2097918)WARNING: NVMEDEV:7940 Failed to disable controller 264, status: Timeout

Resolution

Contact the hardware vendor for possible disk replacement and hardware diagnostics testing on the controller for health

Additional Information

For more information, see, "vSAN Host PSODs with generic PSOD message (TimerInsert, Timer_AddTCWithLockDomain) and vSAN disk related events were noticed prior to the PSOD".