How to download and apply the latest hot fix from JasperReports Server.

Products

• CA Service Management - Service Desk Manager

Issue/Introduction

Client requested for latest hot fix from JasperReports  Server 9.0.0.

Environment

Release : CA Service Management 17.X 

Resolution

Do not download or apply hotfixes directly from JasperReports Server. The Reporting module is integrated with CA Service Management, so consult the support team first with details of the specific Jasper-related issue.
As the hot fix files may break the integration.