Unable to install VCF Operations 9.0 due to expired vCenter License.

Products

• VMware vCenter Server
• VCF Operations

Issue/Introduction

• Unable to install VCF Operations 9.x using the VMware Cloud Foundation Installer due to expired vCenter License.
• vCenter was upgraded from 8.0 to 9.0 and the default vCenter evaluation License is Expired.
• This happens if the vCenter is not Licensed within the 60 days evaluation period
• Error "Host is disconnected or powered off" is seen in the installation wizard. This is due to the Hosts are disconnected from vCenter

Environment

• vCenter 9.x
• VCF 9.x
• VVF 9.x

Cause

Default vCenter 9.0 evaluation License gets expired in 60 days. If the vCenter is not Licensed using VCF Operations within this 60 days, VCF Operations won't be able to proceed the installation and import vCenter.

Resolution

Obtain the VMware Cloud Foundation Operations 9.x OVA file from the Broadcom Support Portal and deploy the it directly to one of the ESXi Hosts and configure License.

Note: If the ESXi Host License is also expired, you may need to re-install one of the Hosts in the environment to deploy the VMware Cloud Foundation Operations 9.x OVA and power it on.

Additional Information

Registering VCF Operations with the VCF Business Services console

Add a License to VCF Operations

Managing Licenses in the VCF Business Services console

Assign an Add-on License to a vCenter Instance