Space Group Creation Failed in Tanzu Hub

Products

• VMware Tanzu Platform - Hub

Issue/Introduction

Hitting the following error when creating a space group in Hub (10.3.4):

Environment

Tanzu Hub version 10.3.4

Resolution

 

Issue was caused due connectivity/network issue between the Hub and its foundation.

You can check this under Foundations Overview -> Find the foundation -> See Status. 

 

 

See if the foundation's Satus is connected. If NOT connected or intermittently disconnecting.

• please make sure you provided correct configuration.
• check network settings that might be disconnecting connections.
• check for network connectivity between Hub and your foundation's ops manager:
  • From Ops manager vm:

    curl -v https://hub.<system-domain> 

• • From Hub vm: 

    bosh -d <hub-deployment> ssh registry/####
    
    ping <ops-manager-fqdn>

or try accesing Opsmanager API

If the above steps are not giving you much details, network connectivity might not be causing the issue, Gather the following logs and open a Tanzu Support Ticket:

• Tanzu Hub support bundle
• hub-tas-collector logs which you can gather using Ops Manager UI or command
  

  bosh -d hub-tas-collector-xxxx logs