Job status do not reflect correct statuses when both WCC nodes are running

Products

• Autosys Workload Automation

Issue/Introduction

There are 2 WCC nodes in a cluster (pointing to the same database). AutoSys job statuses show up correctly in the Monitoring Views, as long as only one WCC node is functioning.

Once the second WCC node is started,  eventually the statuses go out of sync, for example, say job1 in AutoSys Failed,   Monitoring View might still show Running or Success (previous status of that job)

Cause

WCC nodes share cache between the nodes.  So, if the cluster port (default is tcp 7004) is blocked or not properly open between the WCC nodes, eventually it'll lead to issues where the data appears to be out of sync

Resolution

Ensure TCP port 7004 is open between the WCC nodes.