Live Recovery Manager configuration page displays "The Connection was reset" on otherwise darkened screen. Cannot continue to configuration page.

Products

• VMware Live Recovery

Issue/Introduction

Attempting to navigate to vLRM configuration page fails with "The Connection was reset" message in the browser.

Environment

Live Recovery 9.x

Cause

Launching Live Recovery Manager page when logged into vCenter as a different account from that which was used to register Live Recovery to vCenter can result in this behavior.

Resolution

Re-register Live Recovery Manager to vCenter in the VAMI with the [email protected] account.