Report from agent is not shown correctly until it is finished

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

This concerns a system where Latin encoding is needed and used.

After configuring a Linux Agent with UC_HOST_CODE=UC_CODE and utf8=0 everything works well, except viewing Reports in AWI while the job is still running.
Those live-viewed reports still have garbled special characters, once the report is stored in the DB everything works well. This concerns viewing Report, Filters and PREP_PROCESS.

The same could occur when launching jobs on agents GSS (like Agents 12.3.x) connected to a CP or a TLS Gateway via a CP_PORT that did not support utf8.

Cause

DE177581

A problem has been fixed that shows a Job report not correctly until it has finished.

Resolution

Solution:

Update to a fix version listed below or a newer version if available.

Fix version:

Component(s): Automation Engine and AWI

Automation.Engine 24.4.4 - Available