SSP I/F link down is not propagated to Edge SWG virtual appliance.
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SSP I/F link down is not propagated to Edge SWG virtual appliance.

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Article ID: 426527

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Updated On:

Products

SSP-S410 PLATFORM SSP SSP-S210 SSP-S210 PLATFORM SSP-S410 SSP-S620 PLATFORM

Issue/Introduction

We don't see link down messages in the eventlog on Edge SWG virtual appliance on the Symantec Security Platform (SSP) H/W appliances when SSP's physical I/F link down is detected.

Resolution

This is expected.
The Edge SWG virtual appliance is a virtual machine and has a virtual interface that is connected to the physical interface. Integrated Secure Gateway (ISG) OS running on SSP currently doesn't have such 'link state propagation' function. This is similar to running a virtual machine on a Broadcom Vmware ESXi host.