CLI Upgrade of vCenter fails with error "Encountered error while fetching the vm object'"

Products

• VMware vCenter Server

Issue/Introduction

The upgrade fails with errors in vcsa-cli-installer.log similar to:

Encountered error while fetching the vm object {0}
Traceback (most recent call last):   File "main.py", line 412, in <module>   File "main.py", line 383, in main   File
"/build/mts/release/bora-24909570/src/bora/install/vcsa-installer/vcsaCliInstaller/workflow_engine.py", line 333, in prepare_workflow   File
"/build/mts/release/bora-24909570/src/bora/install/vcsa-installer/vcsaCliInstaller/cli_tasks/common_utils/rdu_utils.py", line 196, in get_source_sso_port   File "/build/mts/release/bora-24909570/src/bora/install/vcsa-installer/vcsaCliInstaller/cli_tasks/common_utils/common_func.py", line 1052, in get_source_vm
AttributeError: 'NoneType' object has no attribute 'format'
Error message: 'NoneType' object has no attribute 'format'

 

Environment

vCenter 8.x

vCenter 9.x

Cause

The section in the upgrade json template for "managing_esxi_or_vc" is incorrect or referencing the wrong credentials.

Resolution

Update the "managing_esxi_or_vc" section to use the proper credentials for the vCenter or ESXi host that manages the source vCenter in the upgrade json template. 

• For ESXi, this will be the root credentials
• For vCenter, this will be [email protected]