Multiple Sites showing Non HTTP response code: javax.net.ssl.SSLException

Products

• CA App Synthetic Monitor

Issue/Introduction

Non HTTP response message: Socket closed

Resolution

Development investigated the Unconfirmed error.  The "socket closed" is caused by the agent cancelling the run because of the timeout. What is confusing is that the times will be a bit off in this case because it only contains resolve time (DNS lookup time) of 69ms and reporting a timeout. This is because there's nothing else the request could measure.  The agent was waiting on the site to respond back which it never did.