Adapter Unrecoverable Error

Products

• VMware vSphere ESXi

Issue/Introduction

• The ESXi host can lose network or connectivity to the storage.
• Unrecoverable Errors are reported in /var/log/vmkernel.log:
  
  XXXX-XX-XXTXX:XX:XX.XXXZ cpuXX:XXXXXXX)WARNING: elxnet: elxnet_detectDumpUe:XXX: [vmnicX] UE Detected!!
ue_status_lo=0x10000  ue_status_hi=0x0
XXXX-XX-XXTXX:XX:XX.XXXZ cpuXX:XXXXXXX)WARNING: elxnet: elxnet_detectDumpUe:XXX: [vmnicX] UE lo: TPRE  bit set
XXXX-XX-XXTXX:XX:XX.XXXZ cpuXX:XXXXXXX)netschedHClk: NetSchedHClkNotify:XXXX: vmnicX: link down notification
XXXX-XX-XXTXX:XX:XX.XXXZ cpuXX:XXXXXXX)WARNING: brcmfcoe: lpfc_sli4_eratt_read:XXXXX: 0:XXXX HBA Unrecoverable error: uerr_lo_reg=0x4010000, uerr_hi_reg=0x0, ue_mask_lo_reg=0x4000000, ue_mask_hi_reg=0x80000000
XXXX-XX-XXTXX:XX:XX.XXXZ cpuXX:XXXXXXX)WARNING: brcmfcoe: lpfc_handle_eratt_s4:XXXX: 0:XXXX Checking UE recoverable
XXXX-XX-XXTXX:XX:XX.XXXZ cpuXX:XXXXXXX)WARNING: brcmfcoe: lpfc_handle_eratt_s4:XXXX: 0:XXXX smphr_port_status xe18f : Waited 0Sec

Environment

vSphere ESXi

Cause

The adapter notified the driver that it encountered an unrecoverable error. This could be due to a firmware or hardware issue.

Resolution

• Make sure the driver and firmware are on the latest compatible as per the Compatibility Guide.
• Engage the hardware vendor for more details.