ssgconfig menu items unavailable

Article Id: 4262

Status: Published

Updated On: 20-09-2019 11:07

Products:

CA API Gateway

Issue/Introduction:

When using the ssgconfig console menu a number of the menu items are unavailable, for example 'configure networking and system time settings' returns message 'Foundation services is currently unavailable'

Environment:

CA API Gateway Appliance, either virtual or hardware

Resolution:

From ssgconfig menu, select '3) Use a privileged shell (root)' and then type command 'service foundation-services restart'. Return back to ssgconfig console menu and problem should be resolved.