ssgconfig menu items unavailable

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Article ID: 4262

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Updated On:

Products

CA API Gateway

Issue/Introduction

When using the ssgconfig console menu a number of the menu items are unavailable, for example 'configure networking and system time settings' returns message 'Foundation services is currently unavailable'

Environment

CA API Gateway Appliance, either virtual or hardware

Resolution

From ssgconfig menu, select '3) Use a privileged shell (root)' and then type command 'service foundation-services restart'.  Return back to ssgconfig console menu and problem should be resolved.