SpanVA upgrade failure
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SpanVA upgrade failure

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Article ID: 426163

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Updated On:

Products

CASB Securlet SAAS CASB Advanced Threat Protection CASB Audit CASB Gateway CASB Gateway Advanced CASB Security Advanced CASB Security Advanced IAAS CASB Security Premium CASB Security Premium IAAS CASB Security Standard CASB Securlet IAAS CASB Securlet SAAS With DLP-CDS

Issue/Introduction

Upgrade to 1.15.3.168 failed.

 

 

Resolution

Run the SpanVA diagnostics from the SpanVA Web console.  Open a ticket with Broadcom support and provide the SpanVA-ID, tenantID and any errors in the SpanVA monitoring tab.