vCenter patching fails with RPM package won't install and restore for back up

Products

• VMware vCenter Server

Issue/Introduction

• vCenter patching fails
  
  
• RPM  package won't install and prompted to restore for back up.
  
  
• Problem logged in "/var/log/vmware/applmgmt/update_microservice.log"

####-##-##T##:##:##-#### Installing following packages from provided repos: eventlog-0.2.12-4.ph4.x86_64

Installing:
eventlog                 x86_64       0.2.12-4.ph4     appliance-photon  23.21k 23770

Total installed size:  23.21k 23770

Downloading:
Found 1 problems

eventlog is obsoleted by (installed) syslog-ng-4.3.1-8.ph4.x86_64

Environment

vCenter Server 8.x

Cause

Patch installation of eventlog x86_64 0.2.12-4.ph4 RPM conflicts with installed syslog-ng-4.3.1-8.ph4.x86_64 RPM

Resolution

Note, Backup and Snapshot vCenter before making any changes.

1. Identify the conflicting RPM in the /var/log/vmware/applmgmt/update_microservice.log.
   
   i.e.,
   
   eventlog is obsoleted by (installed) syslog-ng-4.3.1-8.ph4.x86_64
   
   
2. Uninstall the conflicting RPM.
   
   vcsa# rpm -e syslog-ng-4.3.1-8.ph4.x86_64
   
   
3. Confirm that the conflicting RPM is removed
   
   vcsa# rpm -qa | grep syslog
   
   
4. Continue with patching vCenter.

Additional Information

When Upgrading vSphere Replication receive "Operation not permitted: The connection was closed by the remote end during handshake" in VAMI and "Unknown error 235" in drconfig log