ICA stops importing an enabled DLP policy

Products

• Information Centric Analytics

Issue/Introduction

You observe that Information Centric Analytics (ICA) is no longer importing a specific policy or multiple policies from Symantec Data Loss Prevention (DLP). ICA previously pulled incidents for this policy or these policies successfully until around the time DLP incidents were purged from ICA. Corresponding ICA policies remain enabled.

Environment

Release : 6.x

Component : Symantec Data Loss Prevention Integration Pack

Resolution

Contact Broadcom support for assistance.