Agent on Windows 11 25H2 appears as classified as Windows 10
search cancel

Agent on Windows 11 25H2 appears as classified as Windows 10

book

Article ID: 425879

calendar_today

Updated On:

Products

CA Client Automation - IT Client Manager CA Client Automation

Issue/Introduction

An Agent installed on Windows 11 25H2 machine is classified with OS Windows 10

In DSM Explorer the OS is Windows 10 (instead Windows 11) :

Environment

Client Automation 14.5 CU7

Cause

OSConfig.xml file does not contain the build number for Windows 11 25H2 (26200)

Resolution

This problem is resolved in version 14.6. File OSConfig.xml 14.6 contains the build number for Windows 11 25H2 (26200)

As solution we could :

  • Upgrade the Agent to version 14.6

or

  • Copy the file OSConfig.xml from 14.6 to the agent 

    1- caf stop

    2- Rename the file 
    C:\Program Files (x86)\CA\DSM\Agent\OSConfig.xml as OSConfig.xml.old

    3- Copy the file OSConfig.xml from version 14.6 into C:\Program Files (x86)\CA\DSM\Agent

    4- caf start

 

See attached below the file OSConfig.xml (from version 14.6) and the file SDPKG_WIN11_25H2.zip which is a SD Package to install the file OSConfig.xml on agents 14.5 CU7

Attachments

SDPKG_WIN11_25H2.zip get_app
OSConfig.xml get_app