Message "The restore process requires that both the installer and backup versions are identical" in vCenter Management Interface Backup Activity

Products

• VMware vCenter Server

Issue/Introduction

• When accessing the Backup page of the vCenter Management interface ("VAMI" at <VC:5480>), there is an informational message that appears in the detailed view of Backup Activity entries stating that installer and backup versions are required to be identical.
  
  
  
• This will show up for failed backup jobs showing an Error Status but does not provide any information relevant to the failure.

Resolution

This message is information provided with any backup job, whether it was successful or failed with "Error" status. It is to make the user aware that any backup recovery requires the use of a vCenter installation package with the same version displayed next to the information icon. 

Additional Information

Refer to (Techdocs) File-Based Backup and Restore of vCenter Server