Values do not get shown in Step 3 of 'Create New Action Item' popup
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Values do not get shown in Step 3 of 'Create New Action Item' popup

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Article ID: 425675

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

Steps to Reproduce:

  1. Classic UI > Administration > Lookups. Search for lookup with ID 'PROCESS_DEFAULT_AI_STATUS'
  2. Open the lookup. Go to 'Values' tab. Create new values
    1. Start with 'Lookup Value Name' as 1 and ID as 1
    2. Create 25 values like this. So, the last value that you will create will be Name 25 and ID 25
  3. Now, navigate to Modern UX > Administration > Action Items. Click on 'New Action Item'
  4. A popup opens here:
    1. Populate 'Name' and set 'Target Object' of your choosing. Populate 'Subject' of your choosing. Click on 'Next'
    2. In the 'Add Actions' drop down, choose numbers '1' and '25'. Click on 'Next'
    3. Click on the drop down for the 'If' condition.

Expected Results:

  • Values '1' and '25' are displayed in the drop down.

Actual Results:

  • Only value '1' is displayed. Value '25' is not displayed.

Workaround:

  • Deactivate values that are not in use in the lookup mentioned above.

Environment

  • Clarity 16.4.0

Cause

DE181326

Resolution

DE181326 is under review by Engineering.