ConnectALL is adding \\ to Description fields in Jira when synching from Rally

Products

• ConnectAll On-Prem
• ConnectALL
• ConnectAll SaaS

Issue/Introduction

When synchronizing from Rally to Jira, ConnectALL is adding two backslash characters to the Description field.

Environment

ConnectALL 4.0.1

Source Systen: Rally

Destination System: Jira On-prem

Cause

DE181219

Resolution

This is fixed in 4.0.3 pre-patch and later.