Virtual machine disk consolidation fails with error "Failed to copy source VMDK to destination VMDK : Busy"

Products

• VMware vSphere ESXi

Issue/Introduction

Disk consolidation for a virtual machine fails and can be seen log in

• vmkernel log:
  yyyy-mm-ddThh:mm:ss.xxxZ cpuxx:14375299)WARNING: SVM: 2869: scsi0:x Failed SVMFDSIoctlMoveData: Busy
  
  
• hostd log:
  Consolidate Disks message: Failed to copy source (/vmfs/volumes<datastore-uuid>/VM-DIRECTORY/VM_Name-0000x.vmdk) to destination (/vmfs/volumes<datastore-uuid>/VM-DIRECTORY/VM_Name.vmdk): Busy.
  
  
• vmware log:
  yyyy-mm-ddThh:mm:ss.xxxZ Wa(03) vmx - Mirror: scsi0:x: Failed to copy disk: Busy
  yyyy-mm-ddThh:mm:ss.xxxZ Wa(03) vmx - MirrorDiskCopyGetCopyProgress: Failed to get disk copy progress for source disk: '/vmfs/volumes<datastore-uuid>/VM-DIRECTORY/VM_Name-0000x.vmdk' and destination disk: '/vmfs/volumes<datastore-uuid>/VM-DIRECTORY/VM_Name.vmdk'
  
  

Environment

vSphere 7.x 
vSphere 8.x

Cause

The disk consolidation failure because storage returned busy and failed to copy file.

Resolution

Engage the storage vendor for further investigation on the I/O errors.

If needed, engage Broadcom Storage Team. Refer Creating and managing Broadcom support cases