After I click on the down arrow, the background and the text values in the list are Red and so I cannot see the values. The field is a required field and so I must select a value. What can I do to see the values in the list?
Steps to Reproduce:
The situation is a problem in the product for which a solution is available.
There is no verified workaround available.
CA Service Desk Manager (SDM) 14.1 GA, with no cumulative patches and no test patches applied. Note: "GA" means the "Generally Available" base version for CA SDM 14.1.
Apply the most recent Cumulative patch. The earliest cumulative patch that contains the solution is Cumulative patch #1, which is also referred to as version 14.1.01.
Information on upgrading the GA version CA Service Desk Manager 14.1 to the most recent release is on the Service Management 14.1 Wiki.