License information is no longer present from the Smarts NCM GUI from Help and then About selection.

Products

• VMware Smart Assurance

Issue/Introduction

When we are comparing our present version Smarts NCM 10.1.13 to the latest version Smarts NCM 25.4.3 we notice that from Help About-->License Info is missing on the latest version

The information regarding:

License,Devices, Serial Number,  Device Servers & Expiry Date are all missing.

Environment

Smarts NCM 25.4.x

Cause

Licensing Changes to DX Netops products

Resolution

The license information is currently available only from CLI (See Additional Information Below).

In an upcoming version (currently scheduled for 25.4.5) the licensing information will only be available via REST API.

Additional Information

To see license from CLI

 

cd into $VOYENCE_HOME/tools/license the run ./runLicenseCmd