HCX RAV / VMotion migrations fails with the error "Error: vMotion failed. The method is disabled by 'vm-#### "

Products

• VMware HCX

Issue/Introduction

• The following error message is observed in HCX Manager in the file /common/logs/admin/app.log:

  <timestamp> UTC [RAVService_SvcThread-87190, Ent: HybridityAdmin, , TxId: ########-####-####-####-##########] ERROR c.v.h.s.rav.jobs.RAVSwitchoverJob- [migId=########-####-####-####-##########] Error while executing RAVSwitchoverJob state 'VERIFY_RESULT'.
  com.vmware.vchs.hybridity.migration.common.MigrationException: vMotion failed. The method is disabled by 'vm-#####'

Cause

The HCX Manager is not able to migrate the virtual machine because the VMotion method is disabled for the virtual machine. This issue can occur after a virtual machine backup completes, and the entries from the vCenter Server database vpx_disabled_methods table is not removed.

Resolution

Enable the VMotion method through vCenter MOB - Migration of VM fails because vMotion is disabled in vCenter

Additional Information

Migration of VM fails because vMotion is disabled in vCenter