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Java certificate error with web services job

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Article ID: 42520

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Updated On:

Products

Workload Automation Agent

Issue/Introduction

Issue: 

When running a web service job, the customer gets the following message:

java.security.cert.CertificateException: signature verification failed - Certificate issuer: CN=hostname, OU=subdomain, O=domain is not in the client keystore

 

Environment:  

System Agent 11.3 on any platform

 

Cause: 

The certificate is not in the agent's keystore and needs to be added.

 

Resolution:

1.Add the following to the agentparm.txt 

https.client.ssl.accept_new_ca=true 

2.Restart the agent 

3.Run the job

 

Environment

Release: WKLASE99000-11.3-Workload Automation-Agent SE
Component: