In ConnectAll Unable to sync value to the OwningGroup field in Tosca
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In ConnectAll Unable to sync value to the OwningGroup field in Tosca

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Article ID: 425150

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Updated On:

Products

ConnectALL

Issue/Introduction

Steps to Reproduce: 

  1. Create an automation between any adapter with Tosca. (Automation : Octane and Tosca). Refer below mapping

  2. Map OwningGroupName field in the Tosca with value mapping

  3. Create the Record from Octane and trigger sync

  4. Check the Tosca record for OwningGroupName field 

Expected Results: 

  • OwningGroupName field value should gets synced

Actual Results:

  • Unable to sync value to the OwningGroup field in Tosca

 

Note : OwningGroupName is displayed as a read-only field in ConnectALL

Environment

4.0.x

Cause

DE179095

Resolution

Fixed in 4.0.2 version