ConnectALL Remedy Adapter - Can't update field mapping properties
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ConnectALL Remedy Adapter - Can't update field mapping properties

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Article ID: 425149

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Updated On:

Products

ConnectALL ConnectAll On-Prem ConnectAll SaaS

Issue/Introduction

Steps to Reproduce: 

  1. Create an automation between Remedy and Jira
  2. Map a Remedy field to a Jira field
  3. Click on the gear icon for the field mapping

 

Actual Results: 
A Tomcat popup that says "Issue processing request".
Can't open the "gear menu" for field mappings when Remedy is one of the adapters in the automation.

 

Expected Results: 
Additional properties should become available, such as changing the data type or setting related fields.

Environment

4.0

Cause

DE181016

Resolution

Fixed in 4.1.0