vCenter patch staging fails at 16% due to corrupted ISO file

Products

• VMware vCenter Server

Issue/Introduction

During the vCenter patching workflow, the staging process stops at 16% and does not progress further.

Environment

7.0 U3v

Cause

The ISO file used for staging is corrupted. The file size does not match the original ISO available on the Broadcom site, and some of the checksum validations fail during the staging process.

Resolution

Download a fresh copy of the ISO file from the Broadcom site. Use the validated ISO file to restart the vCenter patch staging process, which allows the staging to complete successfully.