CA Scheduler Earl reports are empty

Products

• Scheduler Job Management

Issue/Introduction

CA Scheduler Earl reports are empty, and the following error is also seen in the EARL job output:
      CALR802E NO DATA SELECTED FOR ANY REPORT

 

 

Environment

CA Scheduler r11.0
CA Common Services r15.0
Operating system: z/OS

Cause

Known causes:
- After applying CA Scheduler maintenance  APAR RO78569.
- After upgrading CA Common Services from release 14.0 to release 15.0.

Resolution

Download and apply PTF SO12102 to the CA Common Services environment. 

 ++PTF      (SO12102)                                                        
   DESC     (CA SCHEDULE'S REPORT NOT GENERATED AFTER RO78569)               
                                                                                
   After applying CA Schedule's APAR RO78569,                                
   the CA Schedule's CAJCACC2 file exit module                               
   stopped reading records and generating Earl reports.                      
                                                                             
   Changes occurred in the CAJCACC2 module which also                        
   should have been reflected in the EARLR900 module,                        
   causing an authorization failure.                                         
                                                                             
   SYMPTOMS:                                                                 
   No records read and no report generated.                                  
                                                                             
   IMPACT:                                                                   
   No reports are generated.                                                 
                                                                             
   CIRCUMVENTION:
   None.