Banner stating NSX Manager is currently operating without a valid license
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Banner stating NSX Manager is currently operating without a valid license

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Article ID: 424837

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Updated On:

Products

VMware NSX

Issue/Introduction

Banner posted in top of NSX Manager UI

Environment

NSX 4.x

Cause

  • NSX is warning that the associated Compute Manager (vCenter Server) is using a different license than expected.
  • The assigned license may be valid, but what we see is the VC is assigned a "single" license such as "vCenter Server 8 Standard" when there is also a "vSphere 8 Enterprise Plus for VCF" license available - likely currently being used for ESXi Hosts and other possible assets.
  • From the VC UI => Hamburger menu => Administration => Licenses
  • Verify the available licenses, and under Assets/VCENTER SERVER SYSTEMS what license is assigned to vCenter.

Resolution

It is recommended to change the VC/Compute Manager license to use the VCF license.  This should resolve the warning as it will entitle all VCF 8 components.

However, if NSX is being successfully licensed individually (not with VCF license) the current "single" VC licensing setup will work, and once the timer on the banner runs out, it should disappear - but this is not the recommended configuration.

Additional Information

The issue appears to be similar to KB 381087  but the other KB is a false positive that is resolved by upgrading to 4.2.2 or above.