In ConnectAll Template Project is disabled when creating automation from template feature.
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In ConnectAll Template Project is disabled when creating automation from template feature.

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Article ID: 424805

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Updated On:

Products

ConnectALL

Issue/Introduction

Steps to Reproduce: 

  1. Starts the process of creating new automation from OOTB template "Sync Rally Defects and Jira (cloud) Bugs"

  2. Configure connections and advance to the Entity Mapping tab

  3. JIRA has default project setting "Multiple"

  4. Check the template project

Expected Results: 

  • You should be able to select template project for Multiple project setting

Actual Results:

  • Template project is disabled

Environment

4.0.1

Cause

DE181002

Resolution

Workaround: 

  • Toggle project from Multiple to some specific project, then back to Multiple, that enables the template project dropdown.