Unable to uninstall Secure Domain Connector

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Article ID: 4247

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Updated On:

Products

CA Spectrum

Issue/Introduction

The following error is displayed to uninstall the Secure Domain Connector:

Could not find a valid Java virtual machine to load.

You may need to reinstall a supported Java virtual machine.

<Please see attached file for image>

SDConnector_uninstall_error_java.png

Cause

The uninstaller cannot find a supported JVM in which to run

Environment

Release:
Component:

Resolution

The path to Java must be on the system PATH for the uninstaller to be able to find and use it.

Append the path to JRE bin subdirectory to the PATH environment variable in Windows and rerun the uninstaller.

<Please see attached file for image>

Path_environment_variable.png

Attachments

1558691883831000004247_sktwi1f5rjvs16grn.png get_app
1558691880841000004247_sktwi1f5rjvs16grm.png get_app