Gen 8.6 License requests for Response Systems software such as Access Gen

Products

• Gen
• Gen - Workstation Toolset
• Gen - Host Encyclopedia

Issue/Introduction

Regarding license keys for Gen 8.6 partner products from Response Systems e.g. Access Gen.
This article covers the steps to take if your Response Systems products were purchased direct from Response Systems themselves.
If they were purchased from Broadcom please create a Non-Technical case on the Broadcom Support Portal:  Create a Non Technical case for Support Portal / License / Contract related issues

Environment

Gen 8.6 

Resolution

With respect to contacting Response Systems to raise a support ticket, these are the options:

• Support login via Response Systems Support page. 
• If you do not have a support login, send a request via the Response Systems Contact Us page.
• Send an email to:  [email protected]