Unable to apply vDefend Firewall license on VCF 9.0
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Unable to apply vDefend Firewall license on VCF 9.0

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Article ID: 424676

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Updated On:

Products

VCF Operations/Automation (formerly VMware Aria Suite) VMware vDefend Firewall VMware vDefend Firewall with Advanced Threat Prevention

Issue/Introduction

  • Unable to apply license keys for:
    • VMware vDefend Firewall
    • VMware vDefend Firewall with Advanced Threat Prevention

  • When attempting to apply vDefend license key in NSX 9.0 UI, the following message appears:

    Code 3045 This license key is not supported in NSX

  • NSX Manager - /var/log/syslog and /var/log/photon/nsxapi.log shows:

    License VMware Firewall with Advanced Threat Prevention with capacityType core expiring at 0 is not supported in VCF 9.0

Environment

  • VCF 9.0.0 / 9.0.1
  • vDefend Firewall / vDefend Firewall with ATP 9.0.0/9.0.1

Cause

The current code does not allow for non-expiring keys to be entered.

Resolution

This is fixed in VCF 9.0.2 where NSX Manager will accept vDefend keys with no expiration dates.

Additional Information

NOTE:
 
The product only allows acceptance of the following vDefend solution keys:
  • VMware vDefend Firewall with Advanced Threat Prevention
  • VMware vDefend Firewall
These component keys are not accepted, because they are a subset of solution keys that are already accepted above:
  • VMware vDefend Distributed Firewall
  • VMware vDefend Gateway Firewall
  • VMware vDefend Gateway Firewall with Advanced Threat Prevention
  • VMware vDefend Distributed Firewall with Advanced Threat Prevention