U02000450 Primary user service 'UserServiceDriverPool {UserServiceDriver [user=root, pid=220854]}[size=1]' ended unexpectedly. Agent cannot start new I/O activities.

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

Unix Agent Restarting and showing below messages in agent log. 

U02000450 Primary user service 'UserServiceDriverPool {UserServiceDriver [user=root, pid=220854]}[size=1]' ended unexpectedly. Agent cannot start new I/O activities.
20251221/111548.434 - U02000041 Shutdown Agent 'SPSMUQ'.

Environment

AE: 24.4.2

Unix Agent: 24.4.2

Resolution

* Start the Agent with the timeout parameters (bold):

./ucxjlx6 -Dautomic.user_lib.io_timeout=60000 -Dautomic.user_lib.logon_timeout=60000

Or add these in the SMgr file:

.../.../.../ucxjlx6 -Dautomic.user_lib.io_timeout=60000 -Dautomic.user_lib.logon_timeout=60000