vCenter missing from License Management in VCF Operations

Products

• VCF Operations

Issue/Introduction

In VCF Operations 9.x, a vCenter managed via the VCF Adapter may not appear in the License Management section. Symptoms include:

• The vCenter is visible in the VCF Adapter page but does not show the "Current instance" message under the Managed by VCF Operations column. (Refer to Screenshot 1)

• The vCenter is missing from License Management > Licenses > vCenter Systems. (Refer to Screenshot 2)

• The vCenter UI may display warnings regarding expired or missing licenses. (Refer to Screenshot 3)

Screenshot 1

Screenshot 2

Screenshot 3

Environment

VCF Operations 9.x

Cause

The vCenter has not been activated for management by the current VCF Operations cluster, preventing it from being registered as a licensable asset in the inventory.

Resolution

Follow the steps below to Activate Management on the vCenter in question:

1. Log in to the VCF Operations UI.

2. Navigate to Administration > Integrations > VCF.

3. Select the checkbox for the affected VCF/vCenter entry. (Refer to the Screenshot)

4. Click the ACTIVATE MANAGEMENT button at the top of the grid.