API-1019 error creating project from template

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

When creating a project from template I am getting an API-1019 generic error.

When looking at the app-ca.log file I see the following exception:

ERROR 2026-01-07 05:48:27,188 [http-nio-1640-exec-42] ppm.rest (clarity:myuser:mysession:PPM_REST_API)  AbstractInvestmentTemplateCopier ::  Exception while creating instance [name: aaaaa code: aaaqa ] from template id [ 5000003 ]. Error code: projmgr.ENTER_VALID_STATUS_CODE Error Msg: 

ERROR 2026-01-07 05:48:27,189 [http-nio-1640-exec-42] ppm.rest (clarity:myuser:mysession:PPM_REST_API) 

com.ca.ppm.rest.exception.APISystemException: API-1019 : Could not process the request due to internal error.

at com.ca.clarity.projmgr.template.AbstractInvestmentTemplateCopier.raiseException(AbstractInvestmentTemplateCopier.java:1278)

at com.ca.clarity.projmgr.template.AbstractInvestmentTemplateCopier.createInstance(AbstractInvestmentTemplateCopier.java:1399)

Environment

Any supported Clarity release

Cause

The Project Status attribute is secured and the user who is creating the project does not have Edit Access to the same

Resolution

The Project Status field requires a value to be populated. Check the Attribute Field level security.

• Go to MUX Administration > Attributes > Locate the Project Status attribute
• If the field needs to be secured, ensure the users who create projects from template have Edit Access over the same
• Alternatively, do not mark the field as secured