No Dashboards or Content Packs showing in UI

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

• No dashboards listed on the Dashboard page 
• No Content Packs listed in the Content Pack page.
• Pages are completely empty
• Possible after Customer certificate expiration or cluster failure

Environment

Aria Operations for Logs 8.18.x

Resolution

Upgrade to latest version or reinstall current version of .pak upgrade file to reset Out of the Box content using the document Upgrade to the Latest Version of VMware Aria Operations for Logs. This will reinstall missing dashboards and content packs

 

To install/upgrade the .pak file Log into the Primary node UI and follow the steps below.

1. Expand the main menu and navigate to Management -> Cluster.
2. Click Upgrade from PAK to upload the .pak file.
3. Accept the new EULA to complete the upgrade procedure.
4. Activate or deactivate VMware’s Customer Experience Improvement Program (CEIP) for VMware Aria Operations for Logs.
   • If CEIP was activated in the earlier release of VMware Aria Operations for Logs, no action is required during the upgrade. CEIP remains activated after the upgrade completes.
   • If you had deactivated CEIP for the earlier release, the CEIP check box is activated by default when the upgrade completes. Deselect the check box to not participate in CEIP.
     Click OK.

After the primary node upgrade process is complete, you can view the remaining upgrade process, which is automatic. After the upgrade completes, all nodes are in the online mode even if they were in maintenance mode before the upgrade. Move these nodes back to the maintenance mode as needed.