SDDC can no longer connect to depot.vmware.com

Products

• VMware SDDC Manager

Issue/Introduction

depot.vmware.com is no longer a valid URL to use to download support bundles. 

The change in the URL prevents SDDC from downloading support bundles. 

Environment

 

• SDDC Manager 4.5.x
• SDDC Manager 5.x

Cause

depot.vmware.com was changed to dl.broadcom.com in April 2025.

Newer version of SDDC released after April 2025 will not be impacted by this issue 

Resolution

Configuration needs to be changed on impacted products. To assist with this use Authenticated Download Configuration Update Script VMwareDepotChange