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No Autosys message in the Event Manager console

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Article ID: 42449

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Updated On:

Products

CA Workload Automation AE - Business Agents (AutoSys) CA Workload Automation AE - Scheduler (AutoSys) Workload Automation Agent

Issue/Introduction

Issue:

Since we changed the location of the SQL Server, Autosys messages no longer arrive in the console of the Event Manager

 

Environment: 

CA WAAE 11.3.x on Windows 2008 R2 with SQL SERVER 2008 R2


Cause:

When the scheduler fails to send its messages to the Event Manager component, this  "Autosys–Event manager"   interface is disabled.

Following message is displayed in the event_demon log:

CAUAJM_E_00101 An error has occurred calling Unicenter Event Management - EmEvt_wto rc=-200 apirc=EMEVT_RC_NOT_ACTIVE

 

 

Resolution:

Restart the scheduler

 

Additional Information:

This behavior is the same on Windows/Unix and Linux platforms.

 

The scheduler has to be restarted

Environment

Release: ATSYHA99000-11.3.6-Workload Automation AE-High Availability Option
Component: