MUX - Conditional Required Modal rule type is throwing API-1019 error on Staff module.

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

A Conditional Required Modal rule is throwing API-1019 error when the user updates a 'Target Attribute' on a blueprint that is configured with the Staff Module.

 

Steps to Reproduce: 

 

1. Create a copy of project type Blueprint.

2. Create a new Conditional Required Modal rule

Target Object = Staff 

Rule Type = Conditional Required Modal 

Target Attribute = Request Status

Next - on the modal add the 'Requirement Name' field 

3. Publish the blueprint changes

4. Create a new project or use an existing project and associate the blueprint 

5. In the Grid under Staff module, try to trigger the rule by updating the 'Request Status' field 

6. Notice popup API-1019 : Could not process the request due to internal error.

 

Expected Results: rule should work as expected

 

Actual Results: rule is not working and throwing an error.

Environment

Clarity 16.4.0

Cause

DE180841

Resolution

Under review by Engineering team.