Active Netscaler ADC virtual appliance node lost network and failed over to the secondary load balancer node.
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Active Netscaler ADC virtual appliance node lost network and failed over to the secondary load balancer node.

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Article ID: 424384

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Updated On:

Products

VMware vCenter Server VMware vSphere ESXi

Issue/Introduction

Active NetScaler VM lost network connectivity and is still unable to connect to network or the other currently active node.

Cause

Incorrect and/or expired license in NetScaler virtual appliance.

NetScaler application in the VM guest OS was not licensed correctly causing the primary node to lose network connectivity to the secondary.

Resolution

Apply correct licensing per NetScaler

 

Additional Information

For more information on NetScaler licensing, see NetScaler documentation and contact vendor for any additional questions.

NetScaler Licensing Overview