ConnectAll - java.lang.Exception error in Automation log when trying to create a record stating a field value doesn't exist when it does -{"priority":"The priority selected is invalid.......

Products

• ConnectAll On-Prem
• ConnectALL
• ConnectAll SaaS

Issue/Introduction

The error below states that the record can't be created because the value for the priority field is invalid.  The value being used (and seen earlier in the logs) is a valid value.

 

com.go2group.util.Utility: Exception(Message:null)

org.apache.camel.CamelExchangeException: An exception has occurred in UpdateDestination transformer..  Caused by: [java.lang.Exception - Record could not be created due to the error {"errorMessages":[],"errors":{"priority":"The priority selected is invalid."}}]

Resolution

This was resolved by performing a "Reload Fields" (using the "Reload Fields" button) in the Field Mapping tab of the automation.