Image not detected by Image Control

Products

• Email Security.cloud

Issue/Introduction

An undesired image that should not reach the intended recipient is not detected by Image Control in Email Security.cloud.

Environment

Email Security.cloud

Resolution

Messages sent to Image Control administrators are being delivered by design, as administrators' email addresses are exempted from the Image Control service.
This is to ensure administrators can review suspect content without being blocked themselves.

Additional Information

For other issues with Image Control service, refer to the article below:
Troubleshooting Image Control issues