Unable to remove WAN-OPT from HCX Compute Profile : "Unable to generate Connection Rules"
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Unable to remove WAN-OPT from HCX Compute Profile : "Unable to generate Connection Rules"

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Article ID: 424238

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Updated On:

Products

VMware HCX

Issue/Introduction

  • While editing the Compute Profile to remove WAN-OPT [WO] , the following error is observed in the HCX 443 UI https://<hcx-manager-fqdn>:443
  • Unable to generate Connection Rules.
    [object Object]



  • Stale site pair from a decommissioned HCX shows up on UI. Unable to delete the same and it times out.

Environment

VMware HCX

Cause

  • This happens if there are stale DR [Disaster Recovery] tasks from old HCX Manager [decommissioned] and if correct HCX decommission process is not followed > Uninstall/Decommission a HCX deployment

Resolution

  • Refer the below document to decommission HCX Manager and any dependencies.
    Uninstall/Decommission a HCX deployment

  • Force Remove the stale Protected VM jobs from HCX 443 UI. https://<hcx-manager-fqdn>:443