GRloader warning Unable to find unique
Article ID: 424192
Updated On:
Products
CA Service Management - Service Desk Manager
CA Service Desk Manager
Issue/Introduction
The following error is logged in the XML file generated after trying to to import CI data using Excel file.
"WARNING: Unable to find unique cnt.combo_name".
This happens when the resource_contact is present in the Excel file.
Environment
Service Desk Manager 17.4 RU4 and RU5
Cause
Issue in SDM 17.4 RU4 and RU5
Resolution
A fix is available for 17.4 RU4. Submit a support case to request the fix. This will be included in 17.4 RU6 and 17.5.
Additional Information
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